We're really sorry your order has been lost and/or stolen�

We&apos;re so sorry to hear that your order has been lost in transit. Please email support@refybeauty.com with your order details and one of our team will be happy to help!

What happens if my package is lost in transit?

We're really sorry you are missing an item from your order

We&apos;re so sorry to hear that your full order hasn&apos;t arrived. Please email <a href="mailto:support@refybeauty.com">support@refybeauty.com</a> with your order details as soon as possible, one of our team will be happy to help!&#xA0;

There's an item missing from my order, who do I contact?

We're really sorry you have received the wrong item in your order

We&apos;re so sorry to hear that the wrong item has been shipped to you. Please email <a href="mailto:support@refybeauty.com">support@refybeauty.com</a> with your order details and a photo of what you have received as soon as possible. One of our team will be happy to help!<a href="mailto:support@refybeauty.com,"></a>

What can I do if a wrong item arrived?

We're really sorry your order had been damaged

We&apos;re so sorry to hear that your order has arrived damaged. Please email <a href="mailto:support@refybeauty.com">support@refybeauty.com</a> with your order details and a photo of the damage as soon as possible. One of our team will be happy to help!

What can I do if my order is damaged?

Contact us for order queries, shade matching and any other questions. If you have one, please make sure to include your order number in any queries.

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What happens if my package is lost in transit?

There's an item missing from my order, who do I contact?

What can I do if a wrong item arrived?

What can I do if my order is damaged?