Contact us for order queries, shade matching and any other questions. If you have one, please make sure to include your order number in any queries.

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REFY UK

<p>REFY Beauty are proud to ship world wide. Follow the link <a href="https://refybeauty.com/pages/shipping-delivery" rel="noopener noreferrer" target="_blank">here</a> for a full list of countries we ship to.</p>

Where do you ship?

SHIPPING / DELIVERY

What shipping methods do you offer?

How long will it take for my order to arrive?

What happens if my package is lost in transit?

There's an item missing from my order, who do I contact?

What can I do if a wrong item arrived?

What can I do if my order is damaged?

ORDER QUERIES

Where can I see terms and conditions?

Where can I see your privacy policy?

WEBSITE AND PAYMENTS

How do I redeem my REFY gift voucher?

How long is my gift voucher valid for?

Do you post gift vouchers?

GIFT CARDS

I don't know what shade to pick can I get shade matched?

SHADE MATCH

Where do you ship?Updated a year ago