Contact us for order queries, shade matching or any other questions. Please, if you have one include your order number. Love Team REFY x

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REFY UK

Welcome to REFY's Help Centre. Search our FAQs and Q&As, view your account and order history or speak to one of our advisors about deliveries, returns, refunds and more.

REFY - Help Center

Read for shipping and delivery times and procedures

SHIPPING / DELIVERY

Here you can find all you need about our return policies and processes

RETURN POLICY & REFUNDS

Have a question reguarding your order? Let us help you here.

ORDER QUERIES

Need order help? Or would like to make changes? Let us help here

UPDATING YOUR ORDER

WEBSITE AND PAYMENTS

REFY is the perfect gift. Find all details on gift voucher and how to use your own here.

GIFT CARDS

We'd love to help you find the right shade.

SHADE MATCH

You can now get free delivery on all your REFY favourites for only £6.99 a year