Contact us for order queries, shade matching and any other questions. If you have one, please make sure to include your order number in any queries.

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<p>If you&apos;d like any help shade matching, please drop us an email to <a href="mailto:support@refybeauty.com">support@refybeauty.com</a> stating which item(s) you&apos;d like to be shade matched for. One of our team will be happy to help and advise the next steps!</p>

We'd be delighted to help shade match you�

I don't know what shade to pick can I get shade matched?

SHADE MATCH

What shipping methods do you offer?

Where do you ship?

How long will it take for my order to arrive?

SHIPPING / DELIVERY

What happens if my package is lost in transit?

There's an item missing from my order, who do I contact?

What can I do if a wrong item arrived?

What can I do if my order is damaged?

ORDER QUERIES

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Where can I see your privacy policy?

WEBSITE AND PAYMENTS

How do I redeem my REFY gift voucher?

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Do you post gift vouchers?

GIFT CARDS

I don't know what shade to pick can I get shade matched?Updated 3 months ago