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How do I return a faulty item?Updated a year ago

If an item is delivered to you that is not fit for purpose it is considered as faulty goods. Natural wear & tear through use is not considered as a faulty good. If your item is faulty when it is delivered to you, you can return it for a refund within 14 days from the date you ordered the product. Return Slips: We do not use return slips, to process a return please visit our returns portal here:
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