What is your returns and exchange policy?
We're sorry you didn't love your REFY products..
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RETURN POLICY & REFUNDS
Here you can find all you need about our return policies and processes
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I bought the wrong shade but haven't opened the product, what do I do?
To request a return please visit our return portal here
I've tested my purchase and it's the wrong shade, what do I do?
If you have been shade match by one of our customer care agents we're really sorry the shade
When will I receive my refund?
Our return and refund terms vary case by case�
What happens once my order is returned?
Our return and refund terms vary case by case
How do I return an item?
Our return and refund terms vary case by case�
How do I return a faulty item?
If an item is delivered to you that is not fit for purpose it is considered as faulty goods
Can I recycle my REFY items?
Yes, we strongly recommend you recycle your REFY products.